Avaya IP Office

My first project with the television station was to work with an Avaya installation technician to migrate from an older Definity phone system to an Avaya IP Office phone system including a Server 2003 managment console.  All phones were replaced with newer Avaya IP Office phones and various call groups and user accounts were setup.  After the installation I was responsible for managing the system, setting up new users with new extensions and voicemail accounts, as well as the removal and deletion of user accounts upon their leaving the company.  I was also responsible for managing "hot key" setup for each user's phone.