In October of 2008 I was hired as a Network Engineer by Dynamic Computer Solutions of Topeka, Inc. My initial duties were troubleshooting client IT issues both remotely and on-site. Within 6 months I was taking part in server installation projects. After a year, I became the primary project installation technician. In June of 2010 I was promoted to Service Manager, and so my overall responsibilities changed.
The following is a list of my experience related to my positions with this company.
Systems: Windows Server 2012, 2008 R2, 2008, 2003, 2000, Windows 8, 7, Vista, XP, 2000 Pro, Small Business Server 2011, 2008, 2003, Active Directory, DNS, DHCP, Group Policy Management
Networking Protocols: LANs, WANs, WLANs, VPNs, Routers, Firewalls, TCP/IP, VLANs, iSCSI
Software: MS Exchange 2010, 2007, 2003, 2000; MS Office 2010, 2007, 2003, XP, 2000; Hyper-V; MS Sharepoint Server 2010, Sharepoint services 3.0
Network Infrastructure: Switch management, TCP/IP, Physical Network Cabling, Fibre
Security Technologies: SSL Digital Certificates; Anti-Virus Tools (Vipre, Bitdefender, AVG, TrendMicro, etc.); Anti-Malware Tools
Virtualization: Using Windows Server 2008 R2 x64 as a virtualization host server running Microsoft Hyper-V services. have created and managed multiple server and workstation machines for multiple client networks.
FTP: Created and managed multiple FTP server environments, both inside and outside main network perimeters using Windows Server 2003, Filezilla, etc...
IT Project Manager: Responsible for all IT related aspects of project planning for customers. Including initial pre-project discovery, project timeline, project resource scheduling, implementation, and post-project fulfillment.
SAN/NAS: Installed and managed multiple NAS and SAN devices. Configured NAS devices to host video archives. Configured SAN devices for virtual servers and workstations and for file storage. Have worked with LeftHand (now owned by HP), Scale Computing, Netgear, and Buffalo.
Multi-Environment Support: Supported and managed multiple server networks covering various businesses and industries including medical offices, banks, government offices, service companies, law offices, etc.
Gateway Protection: Proficient in installing, upgrading, troubleshooting, and configuring Watchguard firewall products. Have also managed Sonicwall, Cisco, ATT router products, as well as other retail versions of firewalls.
System Backup and Disaster Recovery: Multiple installations of proprietary backup servers which allowed for file, Exchange mailbox, and full image restoration. The server also allowed for the physical production server to be run in a virtual environment if the server hardware was down due to hardware or software failure. Installed and configured backup systems using StorageCraft ShadowProtect software and external USB hard drives.
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